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Hero Digital

Hero Digital

What is Hero Digital?

Hero Digital is a customer experience and digital agency that helps businesses grow by bringing moments of Truth & Beauty into people’s lives. They create experiences of Truth and beauty through consulting, design, engineering, and data-driven digital marketing. Stimulating brand growth: invent, transform and execute.

Hero Digital Services

Hero uses its method of combining the three most critical components necessary to ensure the growth of its clients' brands today: invention, transformation, and execution. Born at the intersection of business, design, and technology, they create experiences of Truth and Beauty to positively impact people - and businesses.

Perform
Perform

By activating customer-focused programs across all channels and throughout the customer lifecycle, they allow their customers to exceed their business outcomes and gradually gain a deeper understanding of the customers who are the foundation of their business.

Transform
Transform

Leveraging their deep and trusted partnerships, they provide the expertise to connect and integrate complex data systems and analytics, design and content, technology and devices, people and operations - the necessary foundation for brands to focus on holistic programs.

Invent
Invent

Their Invention Workshop pairs their clients with their customers and our experts to push the boundaries in new products, services, and business models.

Skills

Locations

Headquarter Information

150 Spear Street Suite 600 San Francisco, CA 94105
+1 (800) 760-4376

All Locations

Austin . Minneapolis . Philadelphia . Iselin . New York

Hero Digital Case Studies

John Muir Health
John Muir Health

They created a custom website that offers self-service tools that not only simplify health care management but also make it enjoyable

Results:
+ 200% Increase in appointments

Lions Clubs International
Lions Clubs International

Counting 1.4 million active members in 195 countries, they needed a digital presence, the solution allowed each of the 47,000 clubs to customize the content according to the needs of their local chapters

Results:
+ 40% increase in new member requests
+ 273% increase in site traffic

Spaulding Rehabilitation Network
Spaulding Rehabilitation Network

They have created a patient-centered experience that seems comprehensive, informative, and easy. Millions of people with disabilities want to participate in our economy and our workforce,

Results:
+ 43.5% increase in Find-a-Location engagement
+ 17.8% increase in Find-a-Doctor engagement
+ 25.4% increase in Find-a-Service engagement

Symantec
Symantec

They turned an IT challenge into an interesting human moment - and turned a daily renewal request into meaningful brand love.

Results:
+ 252% increase in the number of clicks at renewal
+ 516% increase in unique click rating

U.S. Bank
U.S. Bank

Business owners are skeptical of big banks. So they created a new kind of credit card for business owners.

Results:

Not only was the campaign 120% more effective than the very aggressive target, but the quality of customers was top-notch, with an average transaction cost well above industry norms. All of this made the credit card one of the most successful in U.S. bank history.

Comcast
Comcast

Comcast found that most customers preferred commitment without contracts, so they wanted a simple, transparent, and flexible prepaid experience. They created a seamless, intuitive payment platform that gave people the service they craved.

Results:

+114% increase in Xfinity revenue
+18% increase in online sales
+130% increase in online refills
+8% increase in retention rate

Hero Digital Mission

Bring moments of truth and beauty into people's lives by creating consumer experiences that are good for people and good for business. Hero Digital's mixed teams help Fortune 500 companies invent, transform and deliver new results to drive brand and business value.

Hero Digital Testimonials

"Hero helped us design an efficient, elegant software platform."

Dave Uberuaga
Product Manager, Wilbur-Ellis

"Hero understood our CX goals and delivered a strategy-led experience that exceeded expectations."

Christopher Sawyer
Director Digital Campaigns, Nerium International